How do I request deletion of my data?

WipeAway Help Centre·2 min read·Updated July 2026

Under UK GDPR, you have the right to request deletion of the personal data WipeAway holds about you. We will action valid requests within one month.

How to submit a deletion request

Contact us with the subject line "Data Deletion Request" and include:

  • The email address associated with your WipeAway account
  • Your licence key if you have it (this helps us locate your record quickly)

We will confirm receipt and action your request within one month.

What will be deleted

Upon a valid deletion request, we will remove:

  • Your email address from our licensing records
  • Your licence key and associated account data
  • Any follow-up email records associated with your address

What cannot be deleted

  • Payment records — Stripe retains transaction records as required by financial regulations. We cannot delete these on your behalf — you would need to contact Stripe directly.
  • Server logs — Vercel's infrastructure logs are managed by Vercel and are outside our direct control.

Effect on your licence

Deleting your data will deactivate your licence key, as we will no longer have the information needed to validate it. If you later wish to use WipeAway again, you would need to purchase a new licence.

Data deletion is irreversible. Once your licence data is deleted, your key cannot be reactivated. Make sure you are certain before submitting a deletion request.

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