Getting Started
6 articlesWhat is WipeAway?
An overview of what WipeAway does and how it works
How does the free trial work?
What the trial includes and how to get started
How do I activate my licence key?
Step-by-step activation guide
Which browsers does WipeAway support?
Browser compatibility guide
Do I need to install anything?
WipeAway runs in your browser — no install needed
What Google permissions does WipeAway need?
Why we ask for calendar access and nothing else
Signing In
5 articlesHow do I sign in with Google?
The sign-in process explained step by step
I can't sign in / getting an error
Common sign-in problems and how to fix them
Can I use two Google accounts?
Switching between multiple Google accounts
How do I sign out?
Signing out on desktop and mobile
My session keeps expiring
Why sessions expire and what to do
Selecting Calendars
5 articlesMy calendars aren't showing after sign-in
Why calendars might be missing and how to fix it
What does "View only" mean?
Why some calendars can't be cleaned
Can I select multiple calendars at once?
Cleaning several calendars in one operation
Why can't I select a shared calendar?
Permissions required to clean shared calendars
My calendars vs calendars shared with me
Understanding the difference
Deleting Events
9 articlesCan I undo a deletion?
Deletions are permanent — what to know before you start
Will it delete my calendar, or just the events?
What WipeAway removes and what it leaves untouched
What happens to recurring events?
How recurring series are handled automatically
How long does a deletion take?
Expected times for small and large calendars
The deletion stopped halfway through
What to do if the process is interrupted
Events still showing after deletion
Google Calendar cache and why events take time to disappear
What is a cut-off date and how do I choose one?
Choosing the right date for your clean-up
Can I delete events after a certain date instead of before?
How to target future events rather than past ones
What happens if I close the browser during a deletion?
How WipeAway handles interrupted deletions
Licences & Payments
9 articlesI paid but haven't received my licence key
Where to find your key and how to get it resent
Can I transfer my licence to a new Google account?
How to move your licence between accounts
Can I get a refund?
Our refund policy explained
I lost my licence key
How to recover or resend your key
Does my licence cover multiple Google accounts?
One licence, one account — what this means
Licence types compared
Individual vs Small Business vs Organisation
How long does my licence last?
Licence duration and what happens at expiry
Can I upgrade my licence?
Moving from Individual to Small Business
What happens when my licence expires?
Access after expiry and how to renew
Security & Privacy
6 articlesIs my calendar data safe?
What data WipeAway accesses and what it never stores
Do you store my Google password?
How OAuth sign-in keeps your password private
How do I revoke WipeAway's access?
Removing WipeAway from your Google account
What data does WipeAway store permanently?
Exactly what is and isn't retained
Is WipeAway GDPR compliant?
Our data handling under UK and EU GDPR
How do I request deletion of my data?
Your right to erasure under GDPR
Troubleshooting
6 articlesWipeAway isn't loading / page is blank
Browser fixes for loading and display issues
Error when counting events
Common count errors and how to resolve them
Does WipeAway work on mobile?
Mobile browser support and tips
Deletion completed but some events remain
Why some events may survive and what to do
Authorisation failed error
Fixing OAuth authorisation problems
WipeAway says 0 events but I know I have more
Why the count might show zero incorrectly