Can I transfer my licence to a new Google account?

WipeAway Help Centre·2 min read·Updated July 2026

Yes — we can transfer your licence to a different Google account. This is useful if you have changed your primary Google account or want to use WipeAway from a different account going forward.

How to request a transfer

Contact us with the following:

  • The email address you used when you purchased the licence
  • Your current licence key (it looks like WIPE-XXXX-XXXX-XXXX)
  • The email address of the new Google account you want to transfer to

We will reset your licence so it can be activated with the new account. This typically takes one business day.

What happens after a transfer

  • Your licence key stays the same — only the linked Google account changes
  • The previous Google account will no longer be able to sign in with that key
  • Your remaining licence duration carries over — a transfer does not reset or extend your licence

Transfers are limited. For security reasons, each licence key can only be transferred a limited number of times. If you need to transfer more than once, contact us to discuss your situation.

If you just want to use WipeAway on a different device

You do not need to transfer your licence to use it on a different device. Simply go to wipeaway.app on the new device, enter your licence key, and sign in with the same Google account — your licence will be recognised automatically.

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