Can I upgrade from Individual to Small Business?

WipeAway Help Centre·2 min read·Updated July 2026

Yes — you can upgrade to a higher licence tier at any time by purchasing the new tier and contacting us to apply the upgrade to your account.

How to upgrade

  1. Purchase the higher-tier licence you need from wipeaway.app/#pricing or wipeaway.app/for-business
  2. Contact us with your original licence key and the email address used for the new purchase
  3. We will apply the upgrade to your account — typically within one business day

What happens to your existing licence

When you upgrade, your remaining licence duration from the original purchase is taken into account. You will not lose time you have already paid for — we handle the transition fairly on a case-by-case basis.

Not sure which licence you need? See our licence comparison guide or contact us and we'll advise before you purchase.

Downgrading

Downgrades (for example, from Organisation to Individual) are not available mid-licence. When your current licence expires, you can simply purchase the tier that suits your needs at that point.

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