I lost my licence key — can I get it resent?

Yes — you can recover your licence key at any time without contacting us, using the built-in resend feature on the WipeAway website.

How to resend your key

1. Go to wipeaway.app
2. Click "Already a customer?"
3. Click "Lost your key? Resend it"
4. Enter the email address you used when you purchased WipeAway
5. Click Send my key

If a paid licence is registered to that email address in our system, your key will be sent to your inbox within a few minutes.

Free trial keys

The resend feature only works for paid licences. If you are looking for a free trial key, you can request a new one at any time from the WipeAway homepage — free trial keys are generated fresh each time and are not stored for resending.

If the resend feature doesn't find your key

If no key is found for your email address, it may mean:

• You used a different email address at checkout — try any other addresses you might have used
• Your purchase may not have completed successfully — check your bank statement

If you are still stuck, contact us with your purchase email and we will look it up manually.